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Training’s Futile Search for Evidence of Impact
It seems like we are always looking for something to improve training outcomes, a noble and well-intended search. In the many years I have been in this profession I confess to being part of that...
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Does Performance Support Always Have to Be a Post-Training Solution?
We began to blend training with some on-line content. It was good stuff. It was sexy. It was Flash-based; top drawer content, and we wound up perpetuating performance impact shortfalls with much...
View ArticleEPSS: When Change Overruns Competency
EPSS is a proven shortcut to productivity and shorter path to competency. It requires a willingness to turn loose of some training traditions and embedded expectations that are rapidly losing the race...
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